🍒 Holdem Manager 2 Support

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We provide a 1 on 1 consultation to help setup and configure HM2/HM Apps. Common Frequently Asked Questions Get answers to your frequently asked.


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Party Specific Instructions. If you are playing on a Party Poker skin please follow these instructions. Run as Admin. Make sure your running Holdem Manager as.


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How To Import GGPoker Hands to Holdem Manager Efficiently! (1 file)

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Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE. If you would like to leave some feedback to.


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5 Самых важных статистик Holdem Manager 2 - Как плюсуют регуляры покера?

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Welcome to the Support Center for Holdem Manager 1. Support Home · Holdem Manager 1 · Guides & How To's Learn how to setup, use & troubleshoot.


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Tutorial Holdem Manager - Parte 1

A - Choose your database name B - Choose the database path where the database files will be stored. Run as admin Make sure your running Holdem Manager as an admin by following these instructions. Find these in the poker site hand history folder or in the archive. How to upgrade PostgreSQL. Run Holdem Manager as admin Make sure your running Holdem Manager as an admin by following these instructions. Sites often update and break the importing and we could already have an update out to fix it. The first thing you will likely want to do is import your hands. Configure Auto Import Folders Poker sites save hand histories to your hard drive. Older patches have known issues that cause problems with PostgreSQL. Party Specific Instructions If you are playing on a Party Poker skin please follow these instructions. Inaccurate Reports or missing hands. You can always reinstall them later. Once all that is done you can restore the. We can automatically convert the time to your local time for your convenience. If you have an SSD drive use that to improve speed and performance and always make sure the path will have enough space to maintain a growing database. Also, make sure the poker client is saving Hand History files in English. Verify Normal Tables are working If you are still having issues at this point test the HUD on a normal table to verify its working correctly. Adjust Auto Import Times Often the hands are imported with the poker sites server times which will differ to your time. Suggested FAQs Scroll to the bottom to proceed to your ticket. Clear Filters First select Clear Filters. Then continue to use the new database. Run as Admin Make sure your running Holdem Manager as an admin by following these instructions. Please note that reinstalling PostgreSQL will mean losing all your old data. In the vast majority of cases we can auto detect the location the poker site stores them. If it is not you need to change it in the Lobby Options or reinstall the software and choose English. It may be that the wrong currency is being viewed. Again, we can auto detect this for you by clicking the Auto Detect button or you can manually adjust to suit. Update to the latest version Make sure you have the newest version. Holdem Manager then reads this information. This option tells Holdem Manager to reimport the hands even if they were skipped in the past due to an import error that was since resolved. Make sure all games or the specific games are correctly selected. Verify normal tables work If you are still having issues at this point test the HUD on a normal table to verify its working correctly. English Hand Histories Ensure the poker client is the English poker client. If you notice a large amount of hands in any of the poker sites hand history folders then check if archiving is on. Missing hands and import errors. Use this option to set your preferred seat position for each of the table types. Setup HM to work with your Poker Site. Holdem Manager support needs the original hands as the exported hands also export the errors and do not allow us to see the original issue. Setup HM with Ipoker Speed tables. If after following those steps you are still having issues. Some sites like PokerStars allow you to create the hand histories in other languages but we only support English hands. Please make sure you are testing on a real money table. Quick Start Guide for HM2.

Login Register. There are 2 options you can holdem manager 1 on the database setup view. Here is a useful FAQ for configuring security software for the major brands.

If you cannot access the database in HM2 then you can backup your database using this method. If you have access to HM2 and your database was not corrupt then please follow these instructions for backing up your database as a precaution in case you cannot reconnect after reinstalling PostgreSQL.

Play Money hands not supported Holdem Manager does not support play money. Postgrespass is the default password HM2 uses. Now see if the hands show up when you refresh it. Configure Window Settings Turn on desktop composition and make sure that your windows holdem manager 1 is an Aero theme.

For example, make sure that Omaha is not selected when trying to view Holdem hands or vice versa. If you have several reports open and want to clear all the filters across all reports then also click the "Apply to all Reports" icon.

If archiving is not on it holdem manager 1 cause performance issues when too many hands build in the poker sites hand history folders. If you do not use preferred seating then you can skip this step.

Cant connect to PostgreSQL. Then add the location of the folder the hand histories are located in.

Holdem Manager support needs the machine blackjack casino hands as the exported hands also export the errors and do not us see the original issue. Proceed through the steps until you come to the database setup view.

Sometimes a database can become corrupt. Otherwise, it will be selected by default and installed as part of the setup holdem manager 1 process. If you initially installed PostgreSQL with Pokertracker the password might be dbpass or you might have chosen a personal password.

If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.

Then you can start exploring the reports section of HM2. Do not ignore this, as it is very often the issue. Proceed to Ticket.

Then you can select the seat you sit in. Import previously imported hands In some cases the hands may also be in the poker sites default hand history folder so also try reimporting hands from those locations. C - Make this the default database if this will be the database you plan to use most often. If it is already installed, it will be greyed out during the setup process. If you hover over the? Make sure windows is fully updated until 'No New Important Updates are Found' this may require multiple restarts and multiple 'check for updates' , including Internet Explorer even if you use a different web browser. Configure Poker Sites Ensure you have the site setup correctly. If your installing PostgreSQL for the first time just follow the steps choosing the defaults. In the unlikely event it does not detect it, first make sure you have played a few hands and click the Auto Detect button. The Hud is not showing. Try more than 1 report to confirm. See above for details on finding hands in the archive.